Culture has a greater impact on success than talent does.

Quantifying and managing organisational culture is critical for bringing an organisation’s values “to life,” supporting the implementation of its strategies, and promoting adaptation, goal attainment, a winning performance and sustainability.

Behavioural norms have a significant impact an organisation’s ability to solve problems, adapt to change, and perform effectively at the top level.

At the organisational level, research shows a relationship between the right culture and outcomes including a winning performance, increased net profits, employee engagement, safety and reliability, successful merger integration, creativity, adaptability, and customer satisfaction.

Culture is in many respects behaviour and its starts from the top downwards, but the different departments or teams are going to have differing subcultures depending on the behaviour within that grouping.